Honey Baked Reviews

Hello i place an order for a luncheon the assorted box sandwiches. I entered instruction for how many of each sandwich i wanted. When i received the order it wasn't correct. I call ez cater who call Honey Baked ham. I was told they didn't see the instruction and it wasn't in the correct place. We spent $350.00 and i couldn't get i apology for the mistake. If i wanted a correction it was going to cost another almost a hundred dollars.
I was very disappointed and we won't order from them again. The customer didn't matter in this case.
Your ezCater order #H801HY from Honey Baked Ham on 04/20/2023 has been placed.

Disappointed Dee

This used to be the best ham you could buy, the usually glazed outside is sweet, my ham was black and very smoky tasting. The out side which is usually my fav was very hard and inedible. Sadly in trash, thank goodness there were a lot of great sides. I found location and service to be very good, but at the cost, I will go to Costco for my next ham.

I thought of HBH as high quality with good service. I called for a lunch order, and the response was "WE DON'T DO LUNCH." It was a HBH store, I thought they did. I wanted it delivered to a business right next door to their store and they said in a, you're so stupid tone, "YOU HAVE TO COME AND GET IT, WE DON'T DELIVER." Yikes, never talking to a HBH store employee again.

Honey Baked Ham’s are tasty. They also seem to be getting better in that the hams are getting spiral sliced better with less waste.

The brown sugar coating could be better applied as most of it just falls off.

The prices per pound are going up in cost which is normal for just about everything these days.

I used to get $5-$7 off coupons via email and USPS mail but those offers have seemed to disappear over the years.

My wife and I are life long customers. My wife who is a paraplegic looks forward to eating your ham at least twice per year. This year instead of going to the store to pick up the ham, I ordered online to receive 4.5 lb ham instead of a 8 or 9 lb and they sent me few extra sides I didn't order…why couldn't they call me or reduce the cost of my order? My wife is in a hospital bed which I am trying to maintain on social security income and working part time at Dollar General. I called your customer service number 3 times today and was hung up each time. I texted but no response back

I purchased over $200 of food for Christmas and Super Bowl. I was sick for 2 weeks after Christmas and again after the Super Bowl. We had the brisket for Super Bowl. It smelled funny. I thought it was the BBQ sauce. We could not eat it. It was spoiled. No wonder it was half price. I'm glad I saved some for testing. I also saved the wrapping. Should I send it to the FDA?

I called their customer service number and was treated extremely rudely. After about an hour on the phone, I was told to call another number. That number was not in service. When I call back, I was asked the same questions again, another hour or so on the phone & told to call one of two numbers. One was disconnected.

I called the second number I was told they had me in the system and someone would call me back. That was 3 weeks ago and no call. I was on these calls over 3 hours. I was sick for over 2 ½ weeks. I was on the phone for over 3 hours. No calls nothing.

I have been buying there hams for about 20 years & lately I've noticed the quality has been going downhill. My next ham is coming from Costco. NOT Honey Baked.

Those "NEW" ham salad recipe Ian HORRIBLE The pickles makes it extremely salty! We ordered some for a charcuterie board... That was the worse mistake I made! GO BACK TO THE OLD RECIPE ASAP‼ FIRE THE PERSON WHO CAME UP WITH THAT NEW RECIPE

I ordered a $200 winter dinner and turkey breast for my son and his family on 11/21/22 to be delivered on 12/30/22. It did not arrive and I had to call Honey Baked only to find out the shipment did not make it, AND now they were sold out of the winter dinner! So not only did my son not receive his gift and his family their New Year's dinner, but Honey Baked would not do anything about this complete failure! Obviously I will never purchase anything from Honey Baked again, and I recommend that unless you want to be completely disappointed that you never purchase from them again, either. Very unprofessional company, ruining dinner and gifts even when ordered over a month in advance. I'll never be disappointed by Honey Baked again. They should not bring business, terrible!

Honey baked now officially tastes like any other Tom, $#*! or Harry wanna be ham out there. So sad where has tender, juicy, melt in your mouth gone as well as the crispy glaze that once covered it. Not to mention the over the top of price for what use to be...oh so extraordinare to ordinare.

My family has been a HBH customer for as long as I can remember. We love them. They're the highlight of the year (in food terms). Last few the quality has been slipping, finally this year, it's completely gone. This ham is mediocre at best. Dry, hard outside, ZERO sugar crust, fatty... Nothing what the cost should reflect! Not worth the money, the drive or the wait to get it. I ordered a head of time and they did get that part right but honestly they should have just given me money to take the "meat" out of the door. Complete waste of time and money. What happened HBH?

Besides being very over priced, the fat to meat
Ratio has definitely gone up. I used to get to see the
Over priced ham I was buying but not anymore, they just show the label with the lbs. and price. The one I bought last week was very fatty, to say we were
Disappointed was a understatement. I will say, the
Ham bone is excellent for making soup.
Purchased from the Streetsboro, Oh. Location.
Roger

Bought a honey baked ham in store for Xmas.I wanted a spiral ham bone in and glazed.got a plai jane ham in a whte wrapper.it was terrible.absolutely no flavor.bought at store in San Antonio on I10 in the Conade.I ha ve always had a good ham.but this was terrible.paid good money for a 4Lb. + ham.would never recomend this to anybody.my expectations we r e dashed... I paid $60.00 and highly disappointed.Janet Watts

Upon opening the 2 half hams I ordered for Christmas dinner, I was horrified to see all the fat, gristle and waste. The cuts were really bad, with some very thick pieces. The ham that I was able to salvage did not taste like their hams used to. I have been a customer for years, but never again!

Horror! The hams and turkeys were stored outside in a unrefrigerated construction trailer by the thousands. And in the back room of HBH was about 15 blacks with tattoos on their faces and everywhere else sweating on top of the food using blow touches and white and brown sugar dumped over the meat and melted for about 30 seconds for the glaze. The open products just sitting by the dozens everywhere. Gnats, flies in the air and dead roaches on the floor. I quit the same day a temp agency sent me to one.
Disgusting!

Just brought home a Honey Baked Ham that was 7.6 pounds and it cost $83.74 cents this year. The $5.00 off coupon that was sent to our home was only good for online purchases which I did not realize until I tried to redeem in store it was in fine print. Franchise owner would not let me look at ham in store. Got it home and honey/sugar coating out side coating was only on about 1/3 of the outside and ham was way way too salty this year. We will not buy a Honey Baked again!